Refund policy
Returns
You have 7 days from the date of delivery to request a return on any item purchased from Ventex Travel In Style. To be eligible, the item must be unused, undamaged, and returned in its original packaging with all tags and accessories included.
To start a return, email us at support@ventextravelinstyle.com with your order number and the reason for the return. We will confirm your eligibility and share the next steps.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 48 hours of delivery with photos of the issue. We will arrange a free replacement or a full refund, whichever you prefer.
Non-Returnable Items
Items that have been used, damaged after delivery, or are missing original packaging or tags cannot be returned. Items marked as final sale are also not eligible for return.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method within 7 to 10 business days. Orders paid by cash on delivery will be refunded via bank transfer or UPI.
Exchanges
Need a different size or colour? Contact us at support@ventextravelinstyle.com and we will help arrange an exchange, subject to stock availability.
Return Shipping
If your return is due to a damaged, defective, or incorrect item, we will cover the cost of return shipping. For all other returns, return shipping costs are the customer's responsibility unless stated otherwise at the time of purchase.
Contact Us
If you have any questions about this policy, reach out to us at support@ventextravelinstyle.com or +91 98330 60107.